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Add-on Offers Terms and Conditions

Any Add-on Offers:

  1. The delivery of mattress and any added-on item(s) must be at the same address, otherwise extra delivery fee will be incurred.
  2. In case of returning or refunding of any item(s) during the trial period, the price difference and/or delivery fee will be incurred.
  3. napnice reserves the right to suspend, vary or terminate this promotion and the relevant offers at any time and to amend the relevant terms and conditions from time to time without prior notice.
  4. In case of any dispute, the decision of napnice shall be final.

Bedframe Add-on Offers:

  1. Upon purchasing 1 mattress, customer can enjoy 50% off for 1 bedframe only, e.g. when customer buys 1 mattress (5’) and 2 bedframes (5’), only 1 bedframe can entitled 50% off offer. Please WhatsApp or call us at 6622 3588 in advance when placing the order and entitling this offer online.
  2. The dimensions of mattress and bedframe should be the same in order to entitle the offer, e.g. upon purchasing 5′ mattress, get 50% off for the 5′ bedframe.
  3. The delivery of mattress and bedframe must be at the same address on the same day, otherwise extra delivery fee will be incurred.
  4. No matter returning or refunding the mattress within 101 days trial period, the original price of the bedframe will be charged, customer is required to pay the price difference. In case of returning the mattress within 30 days, HKD$800 delivery fee will apply; after 30 days, HKD$300 delivery fee will apply.

Pillow Add-on Offers:

  1. No promo code required, the offer will automatedly shown in the shopping cart.
  2. Upon purchasing 1 mattress, customer can enjoy 50% off for 2 pillows only.
  3. No trial for any add-on pillows

Please free feel to contact us for any enquiries.

Customer Review

Harshad rikame
Harshad rikame
Reviewer
5/5

5 stars for their quick service and prompt reply. After a Long search we found the right brand and product. The Mattress is as per my requirement. I purchased the extra firm mattress. It was well packed and safely delivered. I shall recommend this brand to my family and friends.

5 years ago
8″ napnice Classic Mattress
kon
kon
Verified ownerVerified owner
5/5

I went to there showroom at Lai Chi Kok. they explain very clearly the difference between two types of mattress. They can explain everything to me in English that I can not experience at other shops. The mattress design is good. the salesperson is nice!

6 years ago
8″ napnice Classic Mattress
terry yeung
terry yeung
Verified ownerVerified owner
5/5

They can delivery the mattress on Sunday, perfect service, recommended.

6 years ago
8″ napnice Classic Mattress
ka shing
ka shing
Verified ownerVerified owner
5/5

I would like to write a comment for the excellent customer service, they answer my question very clearly and even I live in Lamma Island, there was no extra cost.
I have slept for 3nights, the experience was wonderful!

6 years ago
8″ napnice Classic Mattress
kiki connie
kiki connie
Verified ownerVerified owner
5/5

Super fast Delivery!!! I order at 1000am and the mattress arrives at 0200pm.
I have asked other brands, they need 14 days to delivery.

6 years ago
8″ napnice Classic Mattress

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